FAQ

You can place your order through our website by following each step, direct messaging Liza’s Closet Facebook or Instagram pages or WhatsApp text us on 0765485902.

We accept Cash on Delivery as well as Bank Deposits and Online Transfers. You can select the most convenient payment method.

You can make a restock request and if there’s a high demand for certain items Liza’s Closet team will restock such designs and surely will let you know.

We deliver our products Island-wide in Sri Lanka and also to our customers of selected countries in abroad.

The delivery charge for most destinations in Sri Lanka is LKR 300 and this amount may increase based on the delivery distance. Delivery charges for abroad will depend upon the weight of the package and other conditions.

We usually deliver within 3-7 working days. However the government travel restrictions due to Covid 19 virus may impact on delays in delivery.

You will receive a text message once your order has been dispatched and the delivery service will contact you before the delivery.

Exchanges are carried out within 7 working days of product delivery. You can request an item exchange by simply sending a message through the method you used to place the order.